Refund policy

Thanks for shopping at www.aayogiayurveda.com Here's what you need to know about our return and refund policies:

Returns:

Final Sale: We are sorry that items sold at online stores cannot be returned. However, if an item gets damaged while in transit, we will be delighted to replace it!

Replacement Process: To request replacement, you can write to our customer care via email/phone, and we have to receive it within 7 days from the date when your order is placed. We will assess the damage and get it replaced as soon as possible.

Queries after 30 days of receipt date of your order: So, please do not worry; even if you raise queries after 30 days from the receipt date of your order, we might not entertain those queries.

Cancellation Policy:

If you want to cancel your order, you may do so within 24 hours of placing the same or before dispatch. To do that, just mail us at cancellation@aayogiayurveda.com.

Refunds of cancelled orders would be credited back to your original payment method within 10-15 working days.

Merchandise Store – Return & Exchange Policy:

Shop at Viharnka Enterprise LLP and love your purchase! You can return and exchange any merchandise items within 7 days from the delivery date for whatever reason.

Eligibility for Returns and Exchange:

Time: Return and exchange accepted within 7 days.

Condition: Merchandise must be unused, unwashed, and in original condition with all tags and packaging intact.

Exceptions: Customized or made-to-order, overstock or bespoke products might not be returnable. Check the product description for details

How to initiate a return and exchange:

Contact Us: Send an email to our Customer Love team at cancellation@aayogiayurveda.com with the order number and reason for the return or exchange. When you received a defective, damaged or wrong product, please attach an image.

Pack it up: We will send a confirmation mail. Then pack up the product along with all the original packaging.

Quality Check: We will examine the item returned at our center before having a refund issued.

Inspection and Approval:

We have a quality control team that will assess your returned merchandise. We shall process your return within 48 hours if it meets our standards.

If it does not meet the standards, we will send it back to you.

You will receive an email when your return is processed or rejected.

Refunds and exchanges

Refunds will be made to your original payment method. The refund should reflect in your account within 10-15 business days.

For an exchange, we'll send you the new item once we receive the original.

Return and Exchange Fees

There are no fees from us for return or exchange but for shipping return product, at the buyer's expense

Thank you so much for understanding! If you still have other questions, kindly let us know.